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If you have any comments, compliments or concerns, please let us know. We would love to hear from you.
To download a map of the hospital, please click here
Compliments
Presbyterian Hospital of Denton strives to provide the best possible care to our patients. We believe the caring experience, interactive style and a healing environment define quality care from your perspective. Additionally, we believe there are three keys to success for caregivers-personal commitment, mutual accountability and the opportunity for celebration. If you feel that you have received the best care possible please let your care provider know on the hospital unit.
If you wish to make a formal compliment, please contact Presbyterian Hospital of Denton's Administration by calling the Quality Department at 940-898-7172.
Complaints And Grievances
Presbyterian Hospital of Denton strives to provide the best possible care during your hospital stay. If you feel that you have not received the best care possible, Presbyterian Hospital of Denton's Complaint Policy provides you with a mechanism to voice your concerns. All complaints and concerns are given the utmost attention and courtesy.
If you have concerns, questions or complaints about your care or treatment, please let your care provider know on the hospital unit where you are receiving treatment. If you have a complaint, we want to resolve it as soon as possible. If during your care at Presbyterian Hospital of Denton you have voiced a concern to your care provider and feel it has not been resolved, or if you wish to make a formal complaint, please contact Presbyterian Hospital of Denton's Administration by calling the Quality Department at 940-898-7172 during business hours.
If you believe Presbyterian Hospital of Denton has not addressed your concern, you may contact:
Texas Department Of Health and Human Services
1301 S. Bowen Road #200
Arlington, Texas 76013
Or
Joint Commission on Accreditation of Healthcare
Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: 630-792-5636
E-mail: complaint @jcaho.org
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