Public Notice - Joint Commission

Any Patient, Family Member, Visitor, Advocate, or Employee who has concerns about the Safety or Quality of Care provided in this organization, that have not been adequately addressed by the management of this organization, may report their concerns to the Joint Commission or the Texas Department of Health.  The contact numbers are listed below.

The Joint Commission

             On-line:  www.jointcommission.org/GeneralPublic/Complaint
             E-mail:  complaint@jointcommission.org
             Fax:  Office of Quality Monitoring, (630) 792-5636
             Mail:  Office of Quality Monitoring
                     The Joint Commission
                     One Renaissance Blvd.
                     Oakbrook Terrace, IL, 60181

             Texas Department of Health and Human Services
             1301 South Bowen Road, Suite 200,
             Arlington, Texas, 76013, Mail Code 1905
             OR
             Phone:  (817) 264-4500 FAX:  (817) 264-4506
             TDD:  (817) 264-4505 or 1-800-735-2989
             E-mail:  customer.service@dshs.state.tx.us

There will not be any blame or action(s) taken against a person or a group who chooses to inform JCAHO  of concerns about the Safety or Quality of Care provided in this organization.



This notice is posted in accordance with Joint Commission requirements (APR-8 and APR-17) and may not be removed.  (Effective January 1, 2006).